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Meter box spares and repairs FAQs
Will I get a receipt/ VAT invoice for prepayment?
I need to change the arranged date of my works. How do I do this?
Why don’t you work under scaffolding?
What is third party consent?
My meter box is for a commercial meter where do I go?
What happens if National Grid deems the site to be unsafe?
How long will the refund take to process?
What is a Meter Point Reference Number and where do I find it?
If I am requesting a spare part for my meter box when can I expect to receive it?
When National Grid fits/ fixes the meter box can they move the position of the meter too?
If I am requesting a Meter Box repair, how long will my job take to complete?
Do I have to be in on the day?
Why do I have to pay?
Can I have an earlier date?
What time is the appointment?
What forms of payments can I use?
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