Please use the following to obtain information on other services National Grid can provide or for further help that is available.

• Orderable services explanation
• National Grid and gas industry jargon and terminology explanation  
• How do I check if I already have a live gas service?
• I would like somebody to visit my property to provide advise before I apply
• Receive help towards the cost of providing a new gas service, central heating and insulation
• I have discovered a gas pipe and need to know if is live before I can continue with my work
• Order National Grid gas distribution data
• Apply for the exact location of National Grid's electricity or gas assets, for safety clearances, or apply for a mains diversion
• How do I obtain my Meter Point Reference Number also known as MPRN?
• Can I  lay my own gas service pipework? 
• How do I apply for a Business to Business (B2B) licence?
• Guidance documents
• Checklists before you apply
• Other helpful documents
• National Grid's charges publications

FAQs

• General FAQs
• New Domestic Service FAQs
• Domestic Meter Move/Service Alteration FAQs
• Disconnection FAQs
• Meter Box Spares and Repairs FAQs
• NON Domestic/Standard New Service FAQs
• NON Domestic/Standard Service Alteration FAQs

Please use the following to help find out how to:

• Register my  property
• Order a new gas meter
• Exchange my gas meter
• Make changes to the gas pipes that connect my gas meter to my appliances
• Temporarily disconnect my property from gas
• Discuss my gas bill or advise on who to buy gas from
• Order replacement meter boxes
• Get an electricity supply or make changes to one

• Ofgem Website - gas and electricity industry regulator
• Consumer Focus Website - to compare Gas Suppliers and Meter Asset Managers for the provision of gas meters or arranging a gas bill.
• Gas Safe Register Website - to find a Gas Safe Registered engineer to work on internal gas pipes and appliances
• Lloyds Registry for GIRS - to obtain competitive quotations
• Linesearch - for developers to locate buried cables, pipes and other assets
• Gas Safety Regulations 1998 (installation and use) - For details on what legally can or can't be done