Gas connections

National Grid provides a number of different services for various types of business and individuals that are related to gas connections. How we segment these services is detailed below:

  

Domestic & small / medium industrial users: New gas services, alterations, disconnections and meter box spares

You can use our online services for ordering a new gas service, alteration to or permanent disconnection of your existing service, and for ordering domestic meter box spares and repairs. 

·    You can request a quotation from National Grid

·    You can request a meter box repair or order spares for your domestic meter box.

·    Existing licensed business to business users can request a quotation (with a B2B licence)

·    You can request quotations from other companies

 

Large industrial users: connecting to the national transmission system (NTS)

High volume, high pressure NTS connections are only suitable for:

·    Large scale industrial users of gas

·    large scale gas storage facilities

·    operaters wishing to put gas into the NTS.

For more information please visit the transmission connections page.

Transmission Customer Commitment

Information on connections to our high pressure transmission system.

Information on connections to our high pressure transmission system.