The National Gas UK distribution business is responsible for looking after 82,000 miles of pipeline and delivers gas safely and efficiently  to around 11 million domestic, industrial and commercial customers. 

National Grid does not sell gas, the companies that do sell you gas are gas suppliers.  You should contact your gas supplier if you have any questions about buying gas, your gas bill, your meter reading or meter faults. You can find your gas supplier’s telephone number on your gas bill or statement.

National Grid provides the National Gas Emergency Service. This operates 365 days a year, 24 hours a day and emergency calls are free of charge. Safety is our top priority and we are responsible for attending reported gas emergencies inside or outside your home and business in our distribution area.