During the essential maintenance and repair of the gas distribution system to ensure continued safe operation there may be some inconvenience caused. We will try to use the most up to date techniques to help keep disruption to a minimum.
You can expect:
- At least 5 working days notice of any mains or service replacement works in your road. *
- All vehicles and plant will be parked safely avoiding obstruction to the road and driveways etc.
- Where it is necessary to excavate across access roads and driveways we will always speak to the property owners concerned before starting the work.
- The site will be left in a safe and tidy condition at the end of each working day.
- National Grid and its contractors will act professionally and courteously at all times.
*A compensation payment will be made under our standards of service, if we fail to provide notice.