- Turn off the gas at the meter unless the meter is in a cellar/basement
- Don’t smoke or strike matches
- Don’t turn electrical switches on or off
- Do put out naked flames
- Do open doors and windows
- Do keep people away from the area affected
Call our 24-hour gas Emergency Number
0800 111 999*.
If you are deaf or hearing impaired and have a Minicom or Textphone the number to call is 0800 371 787.
*All calls to the National Gas Emergency Service and National Enquiry lines may be recorded and monitored.