We have provided this frequently asked questions page to provide quick access to where you can find more information on this website.
What are National Grid's main areas of business?
What are National Grid's corporate responsibility values?
What is the "Framework for Responsible Business"?
What are National Grid's core values?
What are National Grid's performance highlights?
What are the Company's key non-financial issues?
Has National Grid won any awards for its approach to CR?
Where can I obtain a copy of your CR report?
How do I ask you a question about corporate responsibility?
What is your approach to advocacy?
Do you report using the Global Reporting Initiative (GRI) guidelines?
Governance
How are non-financial issues managed at National Grid?
What is the Risk & Responsibility Committee?
What is your approach to ethics / Do you have a Code of Business Conduct?
How many employees have been disciplined following a breach of your Standards of Ethical Business Conduct?
Do you have a policy on bribery and corrupt practices?
Do you have a supplier code of conduct?
Do you have a whistleblower protection policy?
What is National Grid's approach to political lobbying?
Safety and wellbeing
What is your policy on occupational health and safety?
How many injuries were there to employees last year?
What are you doing about public safety?
What are you doing about process safety?
How many of your contractors were injured last year?
How do you manage the health and wellbeing of your employees?
Employees
How many people work at National Grid?
How many women / ethnic minority employees do you have?
What are you doing about diversity?
How would I apply for a job at National Grid?
How do you develop the talent and skills of your employees?
Customers
How do you measure customer satisfaction?
What energy efficiency programmes do you offer your customers?
How reliable are your networks?
Environment
Where can I find your environmental policy?
Where can I find data on your environmental performance?
What is your position on climate change?
How are you ensuring your networks are resilient to climate change (adaptation)?
How many tonnes of greenhouse gases do you emit each year?
How much energy do you use?
What are your scope 3 (indirect) emissions?
How have you set your greenhouse gas emission baseline?
How many tonnes of waste do you produce each year?
What is your position on electric and magnetic fields?
How are managing your contaminated land?
How are you encouraging biodiversity?
How much water do you use?
Do you use ISO14001?
Society and Community investment
How much do you give to local communities last year?
Where can I find your human rights policy?
How promptly do you pay suppliers?