Productive relationships with our stakeholders in the wider society are very important for us.

This perspective looks at how we have interacted with the various stakeholders interested in our activities during 2008/09:

• Invested some £10 million in support of community initiatives and relationships across our operations
• US employees and the Company donated nearly $3.5 million to the 'United Way' through Dollar-for-Dollar matching ; the same as 2007/08
• Won the 2008 Gas Industry Energy Efficiency Award for our affordable warmth programme in the UKand a ‘Big Tick’ in the prestigious Business in the Community Award for Excellence for our Warm Wales initiative
• Nearly 500 employees have registered their interest in supporting Special Olympics Great Britain. Three hundred of those employees have already participated in at least one volunteering activity, totalling nearly 4,500 volunteer hours
• Over the last 20 years, our energy efficiency programmes in the US have helped customers reduce their electricity consumption by more than 32 billion kilowatt hours and gas consumption by more than 70 million therms