We want to be welcomed and seen as a valued partner in the communities we serve. We will prioritise our community investment in areas where we have a business interest as well as knowledge and expertise to share.

This perspective looks at how we have interacted with the various stakeholders interested in our activities during 2010/11:

• Invested nearly £13 million in support of community initiatives and relationships across our operations
• Direct donations to charitable organisations amounted to £0.8 million, copmred with £1.1 million in 2009/10
• Extended our Special Olympics Great Britain (SOGB) charity partnership, as Premier Partner, for a further three years through to 2013.
• Donated more than $3 million (£1.9 million) to the US United Way campaign.
• Joined City Year London - City Year is a project that has a proven track record in the US of improving young lives
• Launched a public consultation on our approach to undergrounding new electricity transmission lines