For our business to be sustainable, we must be profitable. However, increasing our profitability at any cost is neither sustainable nor acceptable. We therefore have to be responsible in the way in which we generate our profits.

So we must:

• improve our efficiency without compromising the reliability and integrity of our operations
• maintain a sound system of internal financial control
• be efficient in our use of natural resources
• keep our waste to a minimum and increase the economic value of any waste we produce
• help protect the environment for future generations, including making our contribution to minimising climate change
• safeguard each other and those who work with us by operating an injury-free and healthy workplace and protect the safety of the public through the integrity of our operations
• help our employees balance work with their other commitments
• respect our customers and suppliers by conducting our business in a professional manner
• be open and constructive in the dialogue we have with our stakeholders