Business ethics

We maintain a strong commitment to ethical business conduct. Our ethics and compliance office was established specifically to answer questions and address concerns about unethical behaviour affecting us.

We take our responsibilities to our employees, our customers and other people with an interest in our business seriously, and make every effort to work to the highest standards. We continually look to improve our performance and reputation as a responsible and sustainable company. To do this, we must make sure we are open and honest with all our stakeholders.

We aim to create a working environment where our employee and business partners will do the right thing and speak out about any concerns they have about actions or decisions they think are wrong.

Standards of Ethical Business Conduct
Our Standards of Ethical Business Conduct provide a common set of practical guidelines to help ensure that our behaviours are lawful and comply with our policies and licences.

In accordance with US legal requirements, we have also adopted a Code of Ethics for senior financial professionals. There were no amendments to, or waivers of, this Code of Ethics during the year.

We have also published a responsible lobbying position statement.