Performance at a Glance

The following metrics provide an overview of our performance during 2007/08 compared with 2006/07 and 2005/06. More details of these and other non-financial performance metrics can be found in the Our Performance section of this site.

More details of the shareholder value and other financial performance metrics can be found in the Annual Report and Accounts 2007/08.

Health and Safety

Injuries to the public*+
(number)

Members of the public injured as a direct result of our operations (number of fatalities included in total)

07/08: 36 (1)
06/07: 28 (1)
05/06: 20 (3)

Employee lost time injury frequency rate
(injuries per 100,000 hours) +

Injuries resulting in employees taking time off work normalised to 100,000 hours worked

07/08: 0.24
06/07: 0.24#
05/06: 0.28 

Employee lost time injuries
(number)+

Injuries resulting in employees taking time off work

07/08: 88
06/07: 97#
05/06: 117

Contractor lost time injuries
(number) +

Injuries resulting in contractors taking time off work

07/08: 105
06/07: 131
05/06: 119

Employee sickness rate
(percent)+

Percentage of available work days lost to sickness

07/08: 2.46
06/07: 2.48
05/06: 2.38

Gas Distribution - UK mains replacement

Kilometres of gas mains decommissioned 

07/08: 1,850
06/07: 1,850
05/06: 1,724

Shareholder value

Total shareholder return
(percent - 3 year accumulative)

Growth in share price, assuming reinvestment of dividends and return of capital

07/08: 61
06/07: 121
05/06: 66

 Operating cash flows
(£million)^

Cash generated by continuing operations

07/08: 3,265
06/07: 3,090
05/06: 2,973

Adjusted earnings per share
(pence)^

Earnings per share from continuing operations before exceptional items, remeasurements and stranded cost recoveries

07/08: 48.0
06/07: 38.3
05/06: 35.2

Capital Expenditure
(£million)

Additions to plant and equipment and to intangible assets

07/08: 3,054
06/07: 2,375
05/06: 2,108

Reliability
UK electricity transmission system reliability
(percent)
Electricity delivered by the electricity transmission system as a proportion of electricity demanded

07/08: 99.9999
06/07: 99.9999
05/06: 99.9999

UK gas transmission system reliability
(percent)

Gas delivered by gas transmission system as a proportion of gas demanded

07/08: 100
06/07: 100
05/06: 100 

US electricity transmission system reliability
(MWh lost)

Number of MWh lost

07/08: 437
06/07: 259
05/06: 348

UK gas distribution network reliability
(percent)

Proportion of total customer days without unplanned gas interruptions

07/08: 99.999
06/07: 99.999
05/06: 99.999

US electricity distribution network reliability
(minutes)

Average time the average customer is without power over the year

07/08: 110
06/07: 121
05/06: 141

Environment

Greenhouse gas emissions
(percent)+

percentage reduction in greenhouse gas emissions against baseline

07/08: 38
06/07: 35
05/06: 26

Greenhouse gas emission intensity
(tonnes per £m of revenue)+

Greenhouse gas emissions normalised to £m of revenue (including discontinued operations)

07/08: 457
06/07: 471
05/06: 521

Significant direct environmental incident
(number)+

Category 1 incidents caused by National Grid (and contractors working for National Grid)

07/08: 9, (25)
06/07: 20, (20)
05/06: 22, (1)

Significant indirect environmental incidents
(number)+

Category 1 incidents caused by adverse weather or third party damage

07/08: 1
06/07: 13
05/06: 25

Fines
(£ / $)+

Total value of fines from environmental prosecutions and citations

07/08: $6000
06/07: $4,885
05/06: Zero

Energy use
(million MWh)+

Consumption of gas and electricity for operational and non-operational purposes

07/08: 5.7
06/07: 6.5
05/06: 7.7

Waste
(million tonnes)+

Total waste including waste disposed of and waste recycled or reused

07/08: 1.1
06/07: 1.2
05/06: 1.1

Waste recycled
(percentage)+

Waste recycled or reused

07/08: 68.8
06/07: 59.4
05/06: 45.6

Water use
(million cubic metres)+

Total water used

07/08: 3.5
06/07: 3.6
05/06: 3.1

Fuel used for Transport
(million litres)+

Total fuel used by commercial fleet, company cars, private cars used for business, own aircraft and some contractor movements

07/08: 35.3
06/07: 36.4
05/06: 38.0

Employees

Headcount
(number)^

Number of employees in post at 31 March

07/08: 27, 557
06/07: 19,511
05/06: 19,783

Female employees
(percentage)^

Proportion of employees who are female

07/08:22.5
06/07: 23.7
05/06: 23.4

Ethnic minority employees
(percentage)^

Proportion of employees who are ethnic minorities

07/08: 12.3
06/07: 7.3
05/06: 6.7

Breaches of Codes of Conduct
(number)

Substantiated breaches of UK and US Codes of Conduct  per 1000 employees

07/08: 11.6
06/07: 8.0
05/06: 4.8

Economic development

Investing in the Future
(£million)^

Payroll costs, government taxes, dividends to shareholders, capital investment and community investment (excluding discontinued operations and return to shareholders through share repurchasing)

07/08: 5,684
06/07: 4,570
05/06: 4,288

Society

Community investment
(£million)

Includes cash value of contributions, value of employee time, in-kind contributions and management costs

07/08: 9.2
06/07: 8.9
05/06: 7.7

Notes:
* Includes fatalities, injuries requiring the person to attend hospital or, in the UK, injuries reportable under RIDDOR
# Restated to align UK and US definitions of a lost time injury
+ Excludes KeySpan – will be included in key performance indicators from 1 April 2008 and reported in the Annual Report and Accounts 2008/09
^Includes operations acquired with KeySpan for the period from 24 August 2007 to 31 March 2008 or as at 31 March 2008