Operating Responsibly

Our vision is to be the foremost international electricity and gas company, delivering unparalleled safety, reliability and efficiency, vital to the well-being of our customers and communities.

We are committed to being an innovative leader in energy management and to safeguarding our global environment for future generations.

This online report provides information on our governance, policies and achievements over a wide range of environmental, employee, economic and social issues, including five-year trend data for most of our key performance metrics.

Our 2011/12 CR report includes performance highlights and key metrics for year ended 31 March 2012.

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We would welcome your feedback on our commitment, actions and performance – please contact us at csrinfo@nationalgrid.com .

Latest news

  • National Grid wins award for Energy Education Centre
    09 October 2012
    National Grid has won a Silver Award for outstanding Corporate & Business Communications in the Chartered Institute of Public Relations’ Pride Awards 2012. The award was given in partnership with Public Relations agency TK Associates for the work done to promote the new Energy Education Centre - at the London Power Tunnels project. The CIPR judges recognised the impact of this work in enhancing National Grid's corporate reputation, as well as engaging with members of the local community and ...

  • National Grid and Severn Trent Water launch report on sustainable financing
    03 October 2012
    National Grid and Severn Trent Water have today launched a report on sustainable financing. There is a continuing need for heavy investment in the UK’s energy and water networks, to satisfy growing and changing demands and to meet environmental and climate change challenges. The purpose of this report is to start a debate about how the private sector can best deliver this investment in a sustainable way, without increasing risks to taxpayers or customers. Reliable infrastructure is vital for ...

  • 2011/12 online CR report launched
    15 June 2012
    We have, today, launched our 2011/12 online corporate responsibility report. This online report provides information on our governance, policies and achievements over a wide range of environmental, employee, economic and social issues, including five-year trend data for most of our key performance metrics. Our 2011/12 CR report includes performance highlights and key metrics for year ended 31 March 2012. Restatement Readers should note the following material restatement relating to water ...

  • National Grid’s Social Purpose Report recognised for creativity
    30 April 2012
    National Grid finished seventh out of 25 entries in the recent CR Reporting Awards (CRRA’12) in the "Creativity in Communications” category for its 2010/11 Social Purpose Report. This award recognises the report which best succeeds in getting its message across, using creativity as a defining factor. The top finishers ahead of National Grid were: The Walt Disney Company, Microsoft Corporation, Hewlett Packard Company, Coca-Cola Enterprises, Dell Inc., and The Coca-Cola Company. Chief ...

  • National Grid still employer of choice for women
    23 April 2012
    National Grid has once again showed that it is an employer of choice by being included in the ‘The Times Top 50 Employers for Women’ list for the sixth year running. The Times Top 50 Employers for Women list is free to enter for any employer with a UK presence and involves a comprehensive submission process, which is managed and judged by Opportunity Now, the gender campaign from Business in the Community. As part of the submission process, each entry had to provide two case studies on ...


UN Global Compact

National Grid is a signatory to the UN Global Compact and has submitted this website as our Communication on Progress for the year ended 31 March 2012.

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Doing the right thing

We believe that a responsible approach to doing business is fundamental to what we do. In all our activities we operate within Global Standards of Ethical Business Conduct, 'Doing the Right Thing'.