We own and operate gas distribution systems in the UK and the northeastern US.

Area of operations

We distribute gas to 11.8 million homes and businesses across the UK, and Rhode Island and New York State in the US. We employ around 4,700 people in the UK and 700 in the US.


0800 111 999

We operate the UK national gas emergency number for our networks, other networks and other gas transporters.

2.3 million calls

In 2006/07 we handled 2.3 million emergency calls in the UK on the above number. In the US we handled 35,000 gas emergency calls.


2006/07 highlights

• Actual gas consumption 303 TWh in the UK and 50.8 TWh in the US.
• Replaced 1,850 km of iron gas pipes in the UK.
• 5,000 new services and 84 km of new gas main connected in the US.
• This year was the second warmest winter on record in the UK, reducing gas distribution volumes by 8% over the year.

• Our UK operation comprises almost half of Great Britain's gas distribution network. We own and operate the gas distribution system in the northwest of England, east of England, West Midlands and London. The system includes the gas pipelines that service homes and businesses.
• We also continue to operate the UK national gas emergency number on behalf of all the networks and gas transporters (0800 111 999).

• We own and operate gas distribution systems in New York and Rhode Island.
• We provide the core services of operation and emergency response, as well as billing, customer and supply services. Customers may purchase their supply from independent providers, with billing for those purchases provided by National Grid.
  
  
  
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